A prestigious awards ceremony celebrated shops and restaurants across Durham City last night (Wednesday, 21 November).
The awards took place at Ramside Hall Hotel, with menswear retailer, Woven, taking overall retailer of the year for their excellent store presentation and customer experience.
Staff from the store, located on Elvet Bridge, picked up their award at a ceremony attended by Durham County Council Chairman Cllr John Lethbridge, leader of the council Cllr Simon Henig and Cabinet member for economic regeneration Cllr Carl Marshall.
Other winners included jewellery store, Bramwells, which has occupied 24 Elvet Bridge since 1887 and which won Independent Retailer of the Year. Belle Amé scooped the Small Retailer of the Year for its busy hair and beauty salon in the heart of Durham.
The full list of winners included:
Window of the Year – Woven
Retail Experience of the Year – Woven
Café of the Year – Esquires
Small Retailer of the Year – Belle Amé
Restaurant of the Year – Tapas Factory
Independent Retailer of the Year – Bramwells
Bar of the Year – Old Tom’s
Retail Person of the Year – Teddy Leake
Large Retailer of the Year – Specsavers
Market Trader- Bound 2 Fit
Overall Retailer of the Year – Woven
The awards, organised by Durham County Council in partnership with Prince Bishops Shopping Centre, invited members of the public to nominate their favourite shops and highlight those staff who really make a difference.
Those shortlisted were then visited by mystery shoppers, who were sent to the top six retailers in each category. The overall winner was the retailer who received the most points from the mystery shoppers.
Cllr Carl Marshall said: “Retailers play a vital role in keeping our city thriving and establishing Durham as a unique, exciting place to live and visit. The awards are really dedicated to celebrating the hard work of the wonderful staff who provide customers with great retail experiences. Congratulations to all winners.”
Published: 22, November, 2018
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