Emily Hope from Beamish Museum has been announced as the 2018 Durham Tourism Superstar by Visit County Durham.
The results of the public vote were revealed yesterday as part of Visit County Durham’s annual Summer Garden Party celebrations at Beamish Hall Hotel.
Project Officer Emily, a member of the entrance development team at Beamish – The Living Museum of the North, is responsible for making sure that the 764,000 annual visitors enjoy an exceptional experience from the moment they arrive into the world famous open air museum.
The Tourism Superstar winner also volunteers as an Alzheimer’s Society champion, training more than 100 staff, volunteers and members of the community to become ‘Dementia Friends’, making a real difference to visitors living with dementia, supporting the museum’s commitment to health and wellbeing at work.
Emily adds: “I’m incredibly honoured and genuinely humbled to be crowned Durham Tourism Superstar. There’s nothing I love more than putting on my costume and I take great satisfaction in being able to share my knowledge to enhance visitors’ experience.”
Ivor Stolliday, chairman of Visit County Durham, said: “The competition is a wonderful way to recognise those individuals working tirelessly in the tourism industry. All of the finalists are incredible and each act as ambassadors for our county, we should all be extremely proud of them. It’s a privilege to crown Emily as Durham’s Tourism Superstar 2018”.
Michelle Gorman, managing director of Visit County Durham, said: “We congratulate Emily on winning this award. Emily embodies the shining star qualities that make her a worthy winner of Durham Tourism Superstar and truly enhances the visitor experience. It’s people like Emily who really make Durham shine”.
Emily is the latest member of the Beamish visitor experience team to be recognised for her outstanding contributions to customer service. She follows in the footsteps of colleague Matthew Henderson, who won both Durham Tourism Superstar and VisitEngland Tourism Superstar awards in 2015.
Emily will now be nominated by Visit County Durham for the national Tourism Superstar 2019 shortlist, organised by VisitEngland.
Last year’s winner, Richard Darlington from Hall Hill Farm made it to the national Tourism Superstar 2018 finals in association with VisitEngland and The Daily Mirror.
Picture caption: Emily Hope from Beamish, The Living Museum of the North with her Durham Tourism Superstar 2018 award.
Visit County Durham:
Sophie Hardy T: 03000 261 223
Social Media: Twitter: @VCDBusiness | Facebook: VCD Business | LinkedIn: Visit County Durham
NOTES TO EDITORS
About Visit County Durham:
Visit County Durham (VCD) is the Destination Management Organisation for County Durham working on behalf of businesses and public agencies. We came into being on 1 April 2006 and are a private, not-for-profit company limited by guarantee, with a board of directors including an executive director.
The company’s main funder is Durham County Council. The private sector also contributes financially to our work in return for benefits and activities that meet their needs.
Visit County Durham assists the county to fulfil its potential as one of North East England’s lead destinations, attracting visitors to the region from across the UK and from target overseas markets. Its objective is to ensure that the tourism sector performs to its maximum capacity and brings economic benefits to the county in the form of wealth and job creation. Its broad aims are to attract people to the area and to provide visitors with the best possible experience.
Durham Tourism Superstar
Durham Tourism Superstar was launched in 2014 to unearth the unsung heroes of tourism in Durham. It recognises the dedication and passion of those working in the tourism industry and is awarded to an individual who goes above and beyond the call of duty to ensure visitors have an experience to remember. Businesses are asked to nominate their superstars and the winner was chosen by a public online vote, hosted by The Northern Echo.
The three shortlisted finalists, in no particular order, included: Leanne Jeffrey, General Manager of The Kingslodge Inn, Gary Lintern of Gary Lintern Photography and Angela Pickering, volunteer at Tanfield Railway.
Published: 25, July, 2018
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